Claim settlement is one of the most important services that an insurance company can provide to its customers. Insurance companies have an obligation to settle claims promptly. You will need to fill a claim form and contact the Bank in which you enrolled in the schemes. Department of Financial Services has formulated guidelines and process for hassle free insurance claim settlement under Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJBY) and Pradhan Mantri Suraksha Bima Yojana (PMSBY). We have developed a simple, easily understandable claim settlement process document. We request you to kindly learn and share this information with your personal and professional circle.

Claim Settlement Process under PMJJBY

Claim Settlement Process under PMSBY

Enhancing access to social protection and legal services is recognized globally as an effective strategy to increase the quality of life and reduce the economic impact of HIV/AIDS on people and families affected by HIV. It is also seen as a strategy to reduce HIV acquisition risk of socioeconomically marginalized key populations such as transgender people, men who have sex with men, women who sell sex, and people who inject drugs.

Evidence indicates that PLHIV and their households reduce consumption of essential items including food, borrow from moneylenders, work for extended hours, and face many additional hardships to cope with the economic burden accompanying chronic illness. This impedes their uptake of HIV prevention and treatment services. On the other hand, pervasive stigma and discrimination based on HIV status, marginalized genders and sexualities, sex work and/or drug use, prevent individuals from these communities from accessing schemes and entitlements, including identity cards, schemes for health, education, livelihood, pension and other services.

SAATHII_Svavritti team and its five implementing partners (NMP+, MNP+, NNP, KNP+ and RCDSSS) have developed a common minimum package of the most accessible and beneficial schemes specific to eight (Maharashtra, Manipur, Nagaland, Odisha, Rajasthan, Tamil Nadu, Telangana and West Bengal) project implementing states that are relevant to the needs of PLHIV and key affected populations. The common minimum package contained in the Scheme Directory has central government and state government schemes. They cover health, education, child welfare, employment and livelihood, food and nutrition, pension and financial assistance, housing, financial inclusion, insurance and legal services.

POTENTIAL USE
The Scheme Directory will support existing care providers such as counselors at Integrated Counseling and Testing Centres (ICTCs) and Anti-Retroviral Therapy Centres (ARTCs), representatives of community-based organizations and positive networks, and NGOs working with PLHIV and key affected populations in disseminating the information on social protection schemes and guiding eligible applicants for submitting applications at the relevant government offices.

PFA Svavritti_Scheme Directory developed for Nagaland.

The four page IEC handout designed with the basic information on schemes (including health, education, livelihood, pension, housing), legal services in first two pages and third and fourth page to collect basic socio-demographic details of the target community member reached, informations facilitate to assess the community member’s need along with their written consent for follow-up with them. This was translated into six relevant local languages (i.e. Bengali, Hindi, Marathi, Odiya, Tamil and Telugu) printed and disseminated among the community members. For the states of Manipur and Nagaland, English IEC material has been disseminated.

HINDI_FOUR_PAGE_IEC_HANDOUT

ENGLISH_FOUR_PAGE_IEC_HANDOUT